MAKE YOUR EMAIL SMARTER™

Join the best team in email marketing!

ClickMail is always looking for innovative and motivated team players with a passion for email marketing. We offer a casual work environment, full benefits package and competitive salaries with advancement options.

Current Postings

Responsibilities

ClickMail Marketing is currently searching for an individual with a passion for email marketing to join our team of Customer Success Managers. As a Customer Success Manager, you will be expected to strengthen and grow our relationship with clients by providing strategic guidance and proactive customer service as the main point of contact for your assigned accounts.

Responsibilities include:
  • Assist clients in utilizing the next levels of email sophistication and achieving optimal ROI by providing strategic guidance and expertise.
  • Create and calendar campaign timelines; flow content, proactively offer best practice guidance/email layout advise, test and deploy html/text based emails as needed by clients.
  • Provide client with in-depth technical research and reporting analysis as needed.
  • Receive and answer customer inquiries in a timely manner.
  • Manage customer campaigns and projects, making suggestions for testing and optimization along the way.
  • Follow established internal quality control process for every campaign.
  • Supply scheduled internal and external reporting as requested.
  • Proactively initiate ideas for growth and overall improvement.

 

Qualifications:
  • Bachelors Degree
  • 2 years experience in Email Marketing and 5 years experience in Marketing.
  • Strong technical aptitude required.
  • Proficient skills in Outlook, Microsoft Office, Salesforce.com, Dreamweaver (good html editing skills), and Social Media.
  • Working knowledge of top-tier Email Service Provider Platforms. Knowledge of one or more of the following platforms a plus: ExactTarget, BlueHornet, Lyris HQ, and Yesmail.
  • Strong knowledge of email marketing best practices, deliverability and strategy.
  • Able to identify platform issues, analyze potential deliverability/optimization problems, and offer/implement solutions independently.
  • Able to research and resolve customer inquiries by taking ownership of the inquiry/issue, engage the appropriate resources, and drive to closure.
  • Professional customer service attitude, enthusiastic, reliable, detail-oriented and self-motivated.
  • Previous experience working in a fast-paced, deadline-driven environment.
  • Able to handle multiple projects and prioritize workloads accordingly to meet targeted objectives.

 

Compensation

Competitive salary and benefits package including: medical, dental, vision, 401k, and vacation plus holiday and sick time.

 

About ClickMail Marketing

ClickMail sells and customizes enterprise Email Service Provider (ESP) solutions. We deliver platform-specific technology expertise that makes enterprise ESPs perform at their peak.

Our clients include e-commerce retailers, online gaming companies, large associations and consumer electronic companies that need advanced email technologies and strategies to drive relevance and ROI.

ClickMail is a Platinum ExactTarget Reseller Partner and Blue Hornet Gold Partner.

ClickMail is a four-time and current honoree on the Inc. 500|5000 list of the fastest-growing private companies in America. We're also on the San Jose and San Francisco Business Journal's Top 100 Fastest-Growing Private Companies.

ClickMail is headquartered in San Mateo, CA.



To be considered for this position, submit your résumé to careers@clickmail.com.

ClickMail Marketing offers the nation's largest selection of email service providers (ESPs), with over two dozen of the leading ESPs from which to choose.
This allows us to work with our customers to meet their eMarketing requirements with products and services from industry leading technologies supplied by our vendor partners.

Our Business Development Managers use their extensive industry knowledge, contacts, consultative and selling skills to create and nurture trusted relationships with our customers and our partners. Our satisfied customers, partners and high retention rate result in profitable relationships and recurring revenue that span years.

This longer term customer view and collaboration with multiple industry leaders makes ClickMail unique. We support this by offering a commission plan that is designed to reward both the production of new relationships and the development of long term ones. We pay more in commission and over a longer period of time than anyone in the industry.

Our industry attracts numerous competitors because it is the most cost-effective form of direct marketing and it is, by far, the way people prefer to be marketed to. ClickMail Marketing seeks sales and marketing professionals that are self-motivated, with a passion to be successful by differentiating themselves from the competition every day. Innovation in our industry is rampant so our Business Development Managers must like to learn and stay on top of industry trends. Learning, expertise sharing and collaboration with subject matter experts is essential to maintaining a competitive edge and your customer's trust.

Today's marketer is challenged to demonstrate increasing returns on their company's marketing spend. A successful Business Development Manager combines their business acumen with their knowledge of marketing and technology and applies it to their customer's unique situation to produce sales. Ultimately these investments in marketing technologies must be shown to contribute to customer profitability by reducing costs and increasing revenues. The Business Development Manager is responsible for helping customers justify the costs, proving and improving the return on investment.

Bring your sales skills and your knowledge in email marketing, direct marketing or complementary fields such as online interactive, search, web analytics, CRM, lead generation or marketing communications to contribute to our multi-disciplinary team.

Description

The Business Development Manager is responsible for prospecting and identifying customer marketing problems. They qualify opportunities and work with software vendor partners to develop winning proposals. The Business Development Manager will develop and maintain a sales business plan. They will make accurate forecasts and consistently meet or exceed sales booking quotas.

Essential Duties and Responsibilities:
  • Within 90 days, must demonstrate the ability to understand products and sales process, develop a preliminary business plan and generate sufficient opportunities to meet or exceed quarterly quotas.
  • Self-generate and close opportunities within a defined geographic territory or market segment(s).
  • Generate opportunities through prospecting and following up on leads supplied by marketing.
  • Support sponsored events and lead generation via networking and participation in professional organizations.
  • Meet and exceed all monthly, quarterly and annual sales quotas.
  • Own the sales process - from lead generation through contract booking and hand-off to account management.
  • Maintain accurate account information and opportunity forecasting using Salesforce.com CRM.
  • Maintain knowledge of key industry trends and products by attending industry events and vendor partner training.
  • Develop and review annual and quarterly quota attainment plans.
  • Support marketing plans to generate leads from tradeshows and networking events.
Qualifications:
  • College degree
  • Minimum of 3-5 years of quota bearing software sales experience
  • Current relationships and knowledge of market in assigned territory.
  • Articulate and persuasive communication skills; exceptional listening skills.
  • Must be able to work with minimal supervision and maximum accountability.
  • Superior professional presence and business acumen.
  • Thorough computer and internet knowledge
  • Experience selling at the "C" level a plus.
  • Marketing experience required, online and email marketing experience a plus.
Compensation

Salary plus benefits package including medical insurance, vacation plus holiday and sick time.

To be considered for this position, submit your résumé to careers@clickmail.com.

 

For more information about career opportunities at ClickMail, or to submit your résumé, contact careers@clickmail.com.

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